Smarthub Connect™ L5 Solution

Level 5+ Pharma Traceability Infrastructure for National Regulatory Control

Field & Public Pharmaceutical Verification

Trust at the point of scan

Grounded in program data.

Smarthub Connect™ extends national traceability into the real world: inspectors and the public can scan a barcode and receive a clear, governed response—without exposing sensitive supply chain data.
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Why It Matters

Why field verification matters

National traceability doesn’t end at data submission. Real trust is built when authenticity and product identity can be validated where products are handled and used—in ports, warehouses, pharmacies, clinics, and homes.

Field verification helps:

  • Reduce ambiguity during inspections and investigations
  • Support targeted enforcement workflows
  • Increase public confidence without creating panic or misinformation

Three Experiences

Three experiences, one governed response

Field inspector pharmaceutical product verification workflow using SmartHub Connect

Inspectors

Scan-to-response verification to support inspections, investigations, and enforcement workflows—backed by evidence-grade program artifacts.
Healthcare provider medicine authentication and verification using SmartHub Connect

Healthcare providers

Fast confidence checks in clinical settings and pharmacies—clear product identity and status signals.
Consumer pharmaceutical product verification and medicine authentication via SmartPass app

Consumers

Simple, understandable responses designed for public use—without exposing sensitive supply chain information.

What users see

A field verification response is designed to be fast, clear, and governed:
  • Product identity details (as permitted)
  • A verification status (e.g., 'verified,' 'cannot verify,' 'requires review')
  • Guidance appropriate to the role (inspector/provider/consumer)
SmartHub Connect field verification response interface showing results for inspectors, healthcare providers, and consumers

privacy by design
Controlled disclosure

Public verification must confirm authenticity and safety while protecting sensitive supply chain data. SmartHub Connect™ supports controlled disclosure so each audience sees only what is necessary for their role.

Program Connection

How it connects to the national program

  • Submissions are validated at ingest
  • Evidence-grade receipts and audit artifacts support disputes and audits
  • Oversight metrics help ministries run enforcement practically

practical
Rollout approach

Inspector workflows

Highest immediate value

01

Provider enablement

Pharmacies/clinics

02

Public access

Controlled disclosure + messaging

03

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For MAHs: Get Started
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